Moving Shipping Container Service FAQ

Maxi-Container-PhotoMini Shipping Container FAQs

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How far in advance should I order my container?

72 hour notice is required on bookings.

How do I track my shipment?

We will send you a tracking number when the full mini shipping container gets back to the terminal so you know where it is at all times and well in advance of delivery

How do I assemble my crate?

Crate will be assembled at time of delivery

Does you offer insurance?

Insurance as follows: The additional insurance is $3.00 per $100.00 of VALUE. If you choose not to purchase the additional insurance the freight will be covered at the standard .10 cents per pound.

Do you offer storage and what are the charges?

Storage charges are as follows:

$75.00 per month on the Cube (inside dimensions 46x49x49).  $95.00 per month on the Tower (inside dimensions 46x49x80).  The containers are stored in a non-traffic area at the terminal of destination.

Do you require a deposit?

We do NOT require a deposit. Full payment is collected upon pick up of the full container or upon delivery of the full container.

What payment options are offered?

Credit Card (Visa & MasterCard) to lock in your drop off and delivery dates.

Will my price change?

The only time your price would change is if you added or removed containers from your order, your contents weighed more than the estimate, or if it had to re-consign (deliver to new destination or origin) the order.

How many days do we have to pack and unpack the container?

We allow 2 days for packing and unpacking of the containers.

What can not be shipped in the container?

Inside the containers you are unable to ship poisonous, flammable, corrosive, or perishable items.

Does the container lock?

The containers do not have locks on them. However, customers are free to supply their own chain locks

Do you offer a driver wait program?

We do offer a driver wait program on single shipment items. Our drivers are in no way permitted to pack the con- tainers or crates. American Min Movers is a self packaging and crating company and the actual packing is the responsibility of the shipper. They will WAIT if the product is available to pack immediately when he arrives.

What is your cancellation policy?

If your order is cancelled within 48 hours of the empty crate delivery, you will be charged a $100 fee.